The BAM Team are on hand Monday – Friday, 9am – 5pm. We will do our very best to respond to you within hours, sometimes even minutes, inside our normal operating hours.

Frequently Asked Questions

How do I return a garment?

Every order includes a dispatch note with a returns form on the reverse, not forgetting the free postage label to attach to your return. If you have misplaced or need another returns label, you can create one here via the Royal Mail website.

As soon as we receive your exchange we aim to process & dispatch same day.

How do I exchange my garment for a bigger/smaller size?

Every order includes a dispatch note with a returns form on the reverse, not forgetting the free postage label to attach to your return. If you have misplaced or need another returns label, you can create one here via the Royal Mail website.

As soon as we receive your exchange we aim to process & dispatch same day.

Where is my order?
FOR UK MAINLAND DELIVERIES:
IF YOU ORDERED ON
YOU WILL RECEIVE BY
Monday
Thursday
Tuesday
Friday
Wednesday
Saturday
Thursday
Monday
Friday
Tuesday
Saturday
Wednesday
Sunday
Wednesday

If you have an online account with us you can log in and see the status of your order anytime. If you havn’t received your order within 4 working days please use the form to the right.
See here for international orders.

CONTACT US