Feefo Gold Trusted Service Award 2018

Another Feefo Gold Trusted Service Award for BAM!

BAM has been awarded the Feefo Gold Trusted Service Award, for exceptional customer service.

What is the Trusted Service Award?

The Trusted Service Award, reflects the reviews and ratings of genuine customers. All reviews on Feefo are verified, meaning the reviews are from customers who have purchased from a company. So all the lovely feedback we’ve received about our products can help new customers to get a real feel of the brand. Real reviews from real customers, just like you.

The awards reward businesses that use Feefo for their reviews and ratings. If they fit the criteria, the business is accredited with an award of either a Trusted Service Award, or a Gold Trusted Service Award, along with a certificate and digital badge to display. We like to display our badge so we can show our customers that they are at the heart of what we do.

How we achieved Gold

There are two tiers of Trusted Awards with Feefo. The Trusted Service Award and the Gold Trusted Service Award.

To obtain a Trusted Service Award, a company must have received 50 reviews between 1st January 2017 and 31st December 2017, with a service rating of between 4.0 and 4.4.

For a Gold Trusted Service Award, the same criteria applies, except the service rating must be at least 4.5. For this period, we received 16186 product reviews with an average service rating of 4.9.

Thank you to all our customers who have bought our products, supported us and given us great reviews. Also to everyone at BAM, who works hard to ensure an excellent level of customer service.

Great service as usual! Love my new top. The fabric is so soft and easy to wash. I have 4 bamboo tops now and they are my favourite.

Mrs Joanna C Richardson


I am a returning customer due to the quality of all my previous purchases. My present purchase is no exception. The web site is easy to use and delivery is very prompt. I will definitely continue shopping with Bam and recommend them to friends.

Mrs Jackie Thorpe

You can read through our Feefo reviews here.