INFORMATION ABOUT YOU
When you order, we need to have your name, e-mail address, card number and card expiry date. Without this information we will not be able to process your request or notify you of acceptance of your order. A contact telephone number may also be required so that we may contact you urgently if there is a problem with your order.
When you register or place an order with us you can select whether you would like to be sent notification of special orders, promotions and other correspondence from us via email and post. Our communications are designed to tell you about the benefits we can offer, so that you have exclusive access to our best deals. We use the information we have about you to tailor the content and try to ensure that the offers are as relevant to you as possible. If you would like to receive these notifications, please select the relevant tick box at the basket/checkout page. For emails You can unsubscribe from all communications by simply clicking on the unsubscribe link placed in the end of every email communication we send. If, in the past, you have chosen to be notified and you no longer wish to receive correspondence from us please call Customer Services on 01752 581458 or send an email to email@example.com or write to: Customer Services, BAM – Bamboo Clothing Ltd, Airport Business Centre, 10 Thornbury Road, Estover, Plymouth, Devon, PL6 7PP and we will update your preferences.
We follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access. Our secure payment is via the highly respected and secure Braintree online payment system
We may wish to pass your details (NOT e-mail though. never) to trusted third-parties that we believe may be of interest to you for their own marketing purposes. If you would prefer not to enjoy this service then please tick the box during the online purchasing process. For example we work with Epsilon Abacus (registered as Epsilon International UK Ltd), a company that manages the Abacus Alliance on behalf of UK retailers. The participating retailers are active in the clothing, collectables, food & wine, gardening, gadgets & entertainment, health & beauty, household goods, and home interiors categories. They share information on what their customers buy. Epsilon Abacus analyses this pooled information to understand consumer’s wider buying patterns. From this information, retailers can tailor their communications, sending people suitable offers that should be of interest to them, based on what they like to buy.
Bamboo Clothing Ltd may use the services of third parties to collect and use anonymous information about User visits to and interactions with our website through the use of technologies such as cookies, as set out above, to personalise advertisements for goods and services. To learn more, or to opt-out of receiving advertisements tailored to your interests by our third party partners, visit the European Interactive Digital Advertising Alliance at http://youronlinechoices.eu.
INTERNAL CONFIDENTIALITY WITHIN BAMBOO CLOTHING LTD
Within Bamboo Clothing Ltd we protect your privacy in 4 ways:
1. Access to customer account information is limited to those who need access for the performance of their job.
2. We use full login and password controls on our sales control system.
3. All full and part-time employees are required to sign a confidentiality clause as part of their terms of employment with the company.
4. Confidentiality and database access controls are reviewed periodically and updated as required to further protect your personal data.
If, for any reason, you are unsure about the personal and account information we are holding in your name, please contact our customer service team. They will happily review your file and update the records if required. You can contact our customer service team by email or phone.
USE OF ‘COOKIES’
Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site. We believe that this can greatly assist us in providing you with the service that you desire and to enhance your browsing experience. However, if you prefer, your browser software should enable you not to accept cookies. You should still be able to use our site without cookies enabled. We may also use technologies, such as our own cookies, to provide you with personalised online display advertising tailored to your interests. To view the list of cookies and our policy please visit here To opt out of our cookies used for this online advertising, click here.
This allows us to make informed changes to the website which enhances your experience. However we have no idea of who you are or any of your personal details as all the tracking is anonymous. We keep track of how many people use this website and which sections are most popular – that’s so we can improve the service we offer and make sure that all parts of the site are working. But don’t worry, we’re not spying! Our data doesn’t tell us who you are, just how many people have visited the site!