Returns & Exchanges

Every order includes a dispatch note with a returns form on the reverse, not forgetting the free postage label to attach to your return. If you have misplaced or need another returns label, you can create one here via the Royal Mail website.

Every order includes a dispatch note with a returns form on the reverse, not forgetting the free postage label to attach to your return. If you have misplaced or need another returns label, you can create one here via the Royal Mail website.

As soon as we receive your exchange we aim to process & dispatch same day.

On your proof of posting there will be a barcode number, and this can be used to track your parcel back to the Royal Mail depot in Plymouth. Use your barcode number here to track your return – https://www.royalmail.com/track-your-item

If you have been gifted an item and would like to exchange it for a different colour, size or style, we would be grateful if you could complete one of the downloadable returns forms below, which contains a free returns postage label, and pop this back to us with your item.

Click the buttons below to download a Word document or PDF returns/exchange form.

Word Document PDF

Contact BAM Customer Support:

We understand that sometimes garments may need to be returned, exchanged, or refunded. If you have any questions, please feel free to ask. However, before you contact us, please provide us with the following information:

This form collects your name, email address, phone number (if given ) and message to help answer your query(not used for any 3rd party or marketing) Please check our privacy policy for further information on how we use and manage your data.